B2BFintechOnboarding
Matrix — Enterprise Trading Platform
Re-platforming customer onboarding, KYC, and trading for a regulated stack.
- Role
- Senior Product Manager · Kotak Securities
- Timeline
- 2025 – Present
- Surfaces
- Onboarding · KYC · Trading
- Cross-functional
- 50+ stakeholders
Problem
Fragmented onboarding, identity, and trading flows created friction at the top of the funnel and brittle compliance posture downstream.
Solution
Owning product vision, long-term strategy, and quarterly roadmaps for Matrix & Nexus — re-architecting onboarding, KYC, authentication, trading, and regulatory systems with a platform-first, infra-grade lens.
My contributions
- Translated customer calls, compliance mandates, and operational data into RICE-prioritized backlogs.
- Aligned 50+ stakeholders across Engineering, Design, Compliance, and Ops.
- Drove platform-thinking decisions — automating ‘why does a human do this?’ workflows.
- Partnered with CS and Sales on implementation and GTM.
Results & learnings
- Quarterly roadmap and PRDs shipped across regulated identity & trading surfaces.
- Customer-first, value-based prioritization adopted across the platform org.
Stack & methods
PRD / SpecsRICEJTBDJIRAFigma