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B2BFintechOnboarding

Matrix — Enterprise Trading Platform

Re-platforming customer onboarding, KYC, and trading for a regulated stack.

Role
Senior Product Manager · Kotak Securities
Timeline
2025 – Present
Surfaces
Onboarding · KYC · Trading
Cross-functional
50+ stakeholders

Problem

Fragmented onboarding, identity, and trading flows created friction at the top of the funnel and brittle compliance posture downstream.

Solution

Owning product vision, long-term strategy, and quarterly roadmaps for Matrix & Nexus — re-architecting onboarding, KYC, authentication, trading, and regulatory systems with a platform-first, infra-grade lens.

My contributions

  • Translated customer calls, compliance mandates, and operational data into RICE-prioritized backlogs.
  • Aligned 50+ stakeholders across Engineering, Design, Compliance, and Ops.
  • Drove platform-thinking decisions — automating ‘why does a human do this?’ workflows.
  • Partnered with CS and Sales on implementation and GTM.

Results & learnings

  • Quarterly roadmap and PRDs shipped across regulated identity & trading surfaces.
  • Customer-first, value-based prioritization adopted across the platform org.

Stack & methods

PRD / SpecsRICEJTBDJIRAFigma